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Not authorized to title or register this vehicle class (5721)

Downtown Administration
Records Building – 500 Elm Street, Suite 3300, Dallas, TX 75202
Telephone: (214) 653-7811 • Fax: (214) 653-7888
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Updated

The dealer license type does not allow for the type of transaction, or the VIN was not properly decoded to allow for processing. Take a screenshot with the VIN and the error message and have this transaction processed over the counter at one of our branch locations.

Please be sure to void this VIN in webDEALER prior to submission at the office. (if applicable)

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